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RETURNS

All sales are final, and no refunds will be issued unless:

You receive the wrong item.
Your item arrives damaged.

What if my order arrives damaged?

All of our parcels are insured. In the event that your order arrives damaged, please document the damage with photos. If the packaging is damaged, take photos of that as well. Contact us here and we will work with you to either replace your order or refund you.

SHIPPING

Each piece is made to order and ships out to the continental United States within 5-10 business days.

We currently only ship to the continental U.S. Please contact us for a quote on International shipping. 

DIGITAL FILES

The buyer shall only use our digital files in accordance with the permissions within this agreement.

With the purchase of this digital file, you are buying the right to create consumer products. You are not purchasing the right to resell and/or share the digital file you purchased. Bad Dog Metalworks retains full right of the file for resale purposes.

Please secure your digital content, as your download link will be limited. We do not send replacement files.

Please note, all digital designs come with two dxf files. These are not different designs or revisions. They are alternate formats. Some machines will work with either, while other machines/software prefer specific DXF formats. If you have an issue, please try the included alternate dxf before assuming it's the file.

CARE INSTRUCTIONS

While we do our very best to provide you with a perfect sign, please use caution when handling. Depending on the design, sharp edges are possible. Properly secure your artwork on the wall. Keep in mind that bare metal signs will rust organically if you don't finish them. (Which is often done intentionally to achieve a rustic look) We also provide powder coat services that will do all of the work for you. Each powder coated piece easily wipes down using just a damp cloth & is safe for outdoor display.

MOUNTING

How do I hang my art?

Some of our signs come with mounting holes. This will reflect in the product photos. However, others do not. For those designs, you can use the cut-out areas to tuck small finishing nails. 

Check out our blog post on mounting and installation for more.

FAQ'S

I see your signs on other shops and websites. What’s up with that?

We don't just sell metal artwork. Our art was in such demand that we decided to sell our designs to other small businesses too! It's highly likely you'll see your favorite Bad Dog cuts all over the internet.

Do you offer different sizes?

We can make ANY of our designs larger. However, not all designs are candidates to make smaller. Smaller pieces often result in loss of details. In other words, bigger is usually better. Contact us now for a custom size quote.

What if my order arrives damaged?

All of our parcels are insured. In the event that your order arrives damaged, please document the damage with photos. If the packaging is damaged, take photos of that as well. Contact us here and we will work with you to either replace your order or refund you.

ABOUT US

What's up, pups?

Bad Dog Metalworks is our youngest (pup) born out of the desire to stop working for the man. We are a small, family-owned, and operated business out of the midwest. When we started, we thought we'd be selling handmade metal art and home decor, but the universe had additional plans for us. Because quickly after, we had a lot of interest from other makers to share our custom designs and blueprints. We began offering dxf and svg files of our original artwork to other people in our industry. (There's enough room for everyone to eat, right?) Hence why you see Bad Dog designs offered by a lot of other small businesses and makers.

Ourdigital contentis a step above the rest. Each design is scrutinized for symmetry and balance, with minimal nodes; Delivering you with the cleanest cutting dxf and svg files in the industry. We love seeing other small businesses succeed!

We pride ourselves on high-quality metal art. Since each piece is made-to-order, everything we produce is created with you, the customer, in mind. From charming farmhouses to man caves and everything in between, we offer personalized monograms, home theater decor, patriotic flags, and so much more.

While shopping for metal art, you'll often see, "if you can dream it, we can build it." Just know that with Bad Dog Metalworks, the sky is truly the limit as we design everything in-house from conception to delivery.

Our goal is to provide you with a true quality product using state-of-the-art equipment, American-made steel, and supplies. We will deliver a finished product that you can take pride in for many years to come.

Thank you for taking the time to learn more about us. We can't wait to deliver you your next piece of home decor.